{"id":24244,"date":"2025-06-02T12:15:19","date_gmt":"2025-06-02T12:15:19","guid":{"rendered":"https:\/\/mancunianz.net\/perfact\/?page_id=24244"},"modified":"2025-06-30T05:10:53","modified_gmt":"2025-06-30T05:10:53","slug":"feedback","status":"publish","type":"page","link":"https:\/\/mancunianz.net\/perfact\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24244\" class=\"elementor elementor-24244\" data-elementor-post-type=\"page\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-ce0f067 elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible pxl-section-fix-none pxl-bg-color-none pxl-section-overlay-none wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no jltma-glass-effect-no wpr-equal-height-no\" data-id=\"ce0f067\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\n                \n                <div class=\"elementor-container elementor-column-gap-default \">\n                <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b5512dc pxl-column-none pxl-column-overflow-hidden-no jltma-glass-effect-no\" data-id=\"b5512dc\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-598d9f6 jltma-glass-effect-no elementor-widget elementor-widget-pxl_heading\" data-id=\"598d9f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-598d9f6-7997\" class=\"pxl-heading   \" >\n\t<div class=\"pxl-heading--container\" >\n\t\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"pxl-item--title pxl-heading-style-1  wow fadeInUp\" data-wow-delay=\"ms\">\n\t\t\t\tCustomer&#8217;s Feedback Form\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h1>\n\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb7e2e0 jltma-glass-effect-no elementor-widget elementor-widget-pxl_contact_form\" data-id=\"fb7e2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_mobile_extra&quot;:&quot;none&quot;}\" data-widget_type=\"pxl_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-contact-form pxl-contact-form1   \" data-wow-delay=\"ms\">\r\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f24243-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"24243\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/perfact\/wp-json\/wp\/v2\/pages\/24244#wpcf7-f24243-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"24243\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f24243-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<style>\n .custom-scroll-container {\n max-height: 500px;\n overflow-y: auto;\n overflow-x: hidden;\n padding-right: 10px;\n box-sizing: border-box;\n }\n\n .custom-scroll-container::-webkit-scrollbar {\n width: 6px;\n }\n\n.pxl-select\n{\nborder: 1px solid black !important;\npadding: 2% ! important;\n}\n\n .custom-scroll-container::-webkit-scrollbar-track {\n background: #f0f0f0;\n border-radius: 6px;\n }\n\n .custom-scroll-container::-webkit-scrollbar-thumb {\n background: #c0c0c0;\n border-radius: 6px;\n }\n\n .pxl-label {\n display: block;\n font-weight: 500;\n margin-bottom: 5px;\n font-size: 14px;\n color: #333;\n }\n\n input[type=\"text\"],\n input[type=\"email\"],\n input[type=\"tel\"],\n input[type=\"file\"],\n select,\n textarea {\n border: 1px solid #000 !important;\n border-radius: 4px !important;\n padding: 8px !important;\n width: 100% !important;\n box-sizing: border-box;\n font-size: 14px;\n color: #000;\n background-color: #fff !important;\n }\n\n select,\n select:focus,\n select:active,\n select:hover {\n appearance: none !important;\n -webkit-appearance: none !important;\n -moz-appearance: none !important;\n background-image: url(\"data:image\/svg+xml;utf8,<svg fill='black' height='16' viewBox='0 0 24 24' width='16' xmlns='http:\/\/www.w3.org\/2000\/svg'><path d='M7 10l5 5 5-5z'\/><\/svg>\");\n background-repeat: no-repeat;\n background-position: right 10px center;\n background-size: 12px;\n padding-right: 30px !important;\n }\n\n input[type=\"file\"]::file-selector-button {\n background-color: #27405a;\n color: #fff;\n border: none;\n padding: 6px 12px;\n border-radius: 4px;\n font-size: 14px;\n cursor: pointer;\n }\n\n .pxl-btn-custom {\n background-color: #27405a !important;\n color: #fff !important;\n border: none;\n font-size: 16px;\n border-radius: 6px;\n padding: 10px 20px;\n cursor: pointer;\n }\n<\/style>\n<div class=\"custom-scroll-container\">\n\n <!-- Row 1: Full Name & Email -->\n\t<div class=\"row pxl-contact-us-form layout-1\">\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"customer-name\">Customer Full Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"customer-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"customer-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"customer-email\">Email<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"customer-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"customer-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\n <!-- Row 2: Contact Number & Company Name -->\n\t<div class=\"row pxl-contact-us-form layout-1\">\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"contact-number\">Contact Number<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" id=\"contact-number\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"contact-number\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"company-name\">Company Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"company-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\n <!-- Row 3: Department & Reference -->\n\t<div class=\"row pxl-contact-us-form layout-1\">\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"department\">Concerned Department<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"department\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"department\" aria-required=\"true\" aria-invalid=\"false\" name=\"department\"><option value=\"QA\">QA<\/option><option value=\"Admin\">Admin<\/option><option value=\"HRD\">HRD<\/option><option value=\"EIA\">EIA<\/option><option value=\"LAB\">LAB<\/option><option value=\"Consent\">Consent<\/option><option value=\"Management\">Management<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"reference\">Reference<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reference\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"reference\" aria-invalid=\"false\" name=\"reference\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\n <!-- Row 4: Promptness -->\n\t<div class=\"row pxl-contact-us-form layout-1\">\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"response-promptness\">Promptness in responding to calls<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"response-promptness\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"response-promptness\" aria-required=\"true\" aria-invalid=\"false\" name=\"response-promptness\"><option value=\"Excellent\">Excellent<\/option><option value=\"Very good\">Very good<\/option><option value=\"Good\">Good<\/option><option value=\"Satisfactory\">Satisfactory<\/option><option value=\"Poor\">Poor<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"report-promptness\">Promptness in forwarding results\/reports<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"report-promptness\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"report-promptness\" aria-required=\"true\" aria-invalid=\"false\" name=\"report-promptness\"><option value=\"Excellent\">Excellent<\/option><option value=\"Very good\">Very good<\/option><option value=\"Good\">Good<\/option><option value=\"Satisfactory\">Satisfactory<\/option><option value=\"Poor\">Poor<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\n <!-- Row 5: Accuracy & Courtesy -->\n\t<div class=\"row pxl-contact-us-form layout-1\">\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"accuracy\">Accuracy of Results\/Reports<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"accuracy\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"accuracy\" aria-required=\"true\" aria-invalid=\"false\" name=\"accuracy\"><option value=\"Excellent\">Excellent<\/option><option value=\"Very good\">Very good<\/option><option value=\"Good\">Good<\/option><option value=\"Satisfactory\">Satisfactory<\/option><option value=\"Poor\">Poor<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"courteous\">Staff Courtesy & Cooperation<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"courteous\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"courteous\" aria-required=\"true\" aria-invalid=\"false\" name=\"courteous\"><option value=\"Excellent\">Excellent<\/option><option value=\"Very good\">Very good<\/option><option value=\"Good\">Good<\/option><option value=\"Satisfactory\">Satisfactory<\/option><option value=\"Poor\">Poor<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\n <!-- Row 6: Suggestions & Remarks -->\n\t<div class=\"row pxl-contact-us-form layout-1\">\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"suggestions\">Suggestions for Improvement<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"suggestions\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"suggestions\" aria-invalid=\"false\" name=\"suggestions\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-6 col-12 pxl-field-wrap\">\n\t\t\t<p><label class=\"pxl-label\" for=\"remarks\">Remarks<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"remarks\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"remarks\" aria-invalid=\"false\" name=\"remarks\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<!-- Submit Button -->\n<div class=\"row pxl-contact-us-form layout-1 mt-3\">\n\t<div class=\"col-12 pxl-btn-wrap\">\n\t\t<p><button type=\"submit\" class=\"btn pxl-btn-custom\"><br \/>\n<span class=\"pxl-btn--text\">Submit<\/span><br \/>\n<\/button>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                    <div class=\"pxl-form-loader dark\">\r\n                <div class=\"bar1\"><\/div>\r\n                <div class=\"bar2\"><\/div>\r\n                <div class=\"bar3\"><\/div>\r\n                <div class=\"bar4\"><\/div>\r\n                <div class=\"bar5\"><\/div>\r\n                <div class=\"bar6\"><\/div>\r\n                <div class=\"bar7\"><\/div>\r\n                <div class=\"bar8\"><\/div>\r\n                <div class=\"bar9\"><\/div>\r\n                <div class=\"bar10\"><\/div>\r\n                <div class=\"bar11\"><\/div>\r\n                <div class=\"bar12\"><\/div>\r\n            <\/div>\r\n            <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer&#8217;s Feedback Form Customer Full Name Email Contact Number Company Name Concerned Department QAAdminHRDEIALABConsentManagement Reference Promptness in responding to calls ExcellentVery goodGoodSatisfactoryPoor Promptness in forwarding results\/reports ExcellentVery goodGoodSatisfactoryPoor Were the Results\/Reports found to be accurate &#038; purposeful? ExcellentVery goodGoodSatisfactoryPoor Were the staff found cooperative and courteous when contacted? ExcellentVery goodGoodSatisfactoryPoor Suggestions for Improvement Remarks Submit<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24244","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/pages\/24244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/comments?post=24244"}],"version-history":[{"count":10,"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/pages\/24244\/revisions"}],"predecessor-version":[{"id":24257,"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/pages\/24244\/revisions\/24257"}],"wp:attachment":[{"href":"https:\/\/mancunianz.net\/perfact\/wp-json\/wp\/v2\/media?parent=24244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}